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  • Marmota Hostel
  • Marmota Hostel
pratik borse
2020-03-18
"Room is so clean, reception people also good"
Katrin Göbbels
2020-03-11
"Ein super Preis, Leistungsverhältnis in Innsbruck"
Edwin Cruz Soler
2020-03-09
"Friendly Staff. Very convenient for a ski weekend."
Kerstin Reng
2020-03-01
"Nettes ,zuvorkommendes Personal, gutes Frühstück und saubere Zimmer"
Daniel Mayrhofer
2020-02-25
"Gut und günstig, sehr netter Rezeptionist!"
林雋凱
2020-02-22
"Friendly and helpful staff. It’s a little far from the city centre, however there is a tram station near the hostel. The room is very clean. Furthermore, the breakfast was nice."
Reiner Runge
2020-02-14
"Tolles Haus sauber und gepflegt"
Brigitte Gelves
2020-02-11
"Ottimo! Dominic parla italiano! , ci ha fornito molte informazioni utili e siccome mio marito fa fatica a camminare ci hanno cambiato la camera al primo piano (solo che non c'è un ascensore, unica pecca). C'era la raccolta differenziata in camera! Noleggiano delle bici. Se siete sportivi fa proprio per voi!"
Marlon França
2020-02-08
"Excelente Hoste, atendimento de qualidade, ambiente bem preparado para receber qualquer viajante. O hostel possui uma recepção com mini bar, pode comprar bebidas alcoólicas e não alcoólicas. O café da manhã é incrível, pode comer a vontade. "
Tristan Stassin
2020-02-06
"Propre et confortable. Pas cher."
Antonio Lepur
2020-01-29
"Friendly staff, good english speakers, amazing view on Alps"
MURTAZA J
2020-01-23
"The rooms were spacious and had all the necessary equipments."
Robe' Bruzzo'
2020-01-14
"Buona struttura camere dignitosissime e pulite. Alcune camere hanno il bagno privato esterno. Buon rapporto qualità prezzo a Innsbruck."
Chris Privat
2020-01-13
"Preis/Leistung ist in Ordnung. Das Frühstück ist sehr gut. Vor allem kann man da auch Parken"
Vikram Singh
2019-12-16
"Best hostel in Innsbruck. Safe & beautiful"
Nate Hallinen
2019-12-09
"This place sets a new standard for 10/10 hostel cleanliness. Big rooms. Staff very friendly. I was very happy with the price."
Priscila Reis Kuhnen
2019-11-21
"Muito bom. É muito limpo, bem localizado, dá pra estacionar na rua (tem várias vagas, até às 9 da manhã, depois vc compra um ticket), silencioso, café da manhã regular também. As camas (pelo menos no quarto que fiquei) são apenas de solteiro. Chuveiro quentinho e com calefação no quarto. Preço excelente. Recomendo."
Harry Dierstein
2019-11-12
"Modernes sympathisches Hostel, das nichts vermissen lässt. (Außer einem Aufzug vielleicht.) Reichhaltiges Frühstück, großzügige Zimmer und Bäder. Man bekommt für sein Geld eigentlich viel mehr, als man erwartet."
kannu kandiddu
2019-10-07
"Hostel with one of the best views. Clean and spacious rooms. Friendly staff.. it’s a bit away from the city and perfect if you are looking for calm and peace. Not too far from public transportation either. Would go back here for sure :)"
Andrea Di Gennaro
2019-09-18
"Soggiorno ideale per un giro dell'Austria in moto"
Jan Steinweg
2019-09-11
"Ruhiges Hostel etwas außerhalb von Innsbruck direkt unter der Autobahn. Genialer Ausblick von der Terasse"
Maja Heibæk
2019-09-03
"Fantastisk sted, kan VARMT anbefales. Hyggelig stemning, familievenligt, meget rent. Super venligt og imødekommende personale, velfungerende internet og virkelig gode værelser, som er godt indrettet. Skønne senge og stort lækkert badeværelse. Meget bedre end forventet."
Árpàd Kollarovics
2019-08-19
"Megfelelő méretű, tiszta, modern szobák. A reggeli átlag felettei."
Lukas He
2019-08-15
"Gutes Hostel - Saubere Zimmer und sehr zentral gelegen. Preis/Leistung stimmt. Lediglich die Nähe zu der Schnellstraße ist im Sommer etwas störend. Insgesamt aber durchaus empfehlenswert."
Marjut Tykkyläinen
2019-08-05
"Viihtyisät ja siistit huoneet ja hyvä asiakaspalvelu"
Kim Powilleit
2019-07-10
"Mitarbeiter waren freundlich, Räume sehr sauber. Mit dem Auto ungefähr 10 min ins Zentrum."
Marek Bedlek
2019-06-29
"Loved it, clean, nice and quiet. Great if you want to sleep for a night when driving long distance."
Cornelia Brunner
2019-06-26
"Sauber, freundliches Personal und gutes Frühstück"
Hajóssy Tibor Levente
2019-06-23
"Tökéletes választás átutazóknak az autópálya közelsége és az éjjel-nappali recepció miatt, de remek kiindulópont a környék felfedezéséhez is. A szoba tiszta és kényelmes."
Pavel Pultar
2019-06-13
"Stayed here for two days, room was very nice and clean, so was the bathroom. Beautiful view of the mountains. Staff was very friendly and helpful. Not far from city center"
PRIVACY POLICY

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Additional personal data, such as an e-mail address, are collected only in places where the user expressly consented to this by completing the form. The above data is retained and used only for the needs necessary to perform a given function.

Information about the processing of personal data

Who is the administrator of personal data of Smart Hotels&Hostels guests?

The administrator of personal data of the Smart Hotels&Hostels network is SH&H sp. z o.o. sp. k. with a registered office at ul. Kunickiego 5/201, 30-134 Kraków, entered into the Register of Entrepreneurs of the National Court Register under No. 0000639868, NIP: 6792659490, REGON: 357423617 (hereinafter `We`).

How can you contact us regarding the processing of personal data?

In all matters relating to the processing of personal data, you can contact us:

  • by post: ul. Wielopole 16/8, 31-072 Kraków
  • by e-mail: biuro@shh.travel
  • by phone: +48 12 422 32 58

What are the purposes of processing personal data of Smart Hotels&Hostels guests by us?

The purpose for which we process personal data is:

  • the need to take steps to conclude a contract - activities aimed at booking an accommodation - and the conclusion and performance of a contract for the provision of accommodation services,
  • we have made possible claims in connection with the damage caused by us by the Guest or defending against the Guest`s claims towards us,
  • documenting the performance of the service for tax purposes,
  • providing the highest quality services for guests,
  • answering a question submitted by the Guest,
  • promoting your own brand by running a company profile on social media,
  • providing marketing services consisting in sending marketing information and offers to the Guest about their products and services by telephone or e-mail - only in the case of consent,
  • filling in the guest satisfaction survey with a given hostel or hotel - only in case of consent,
  • ensuring the safety of persons and property by monitoring video monitoring in the Smart Hotels&Hostels network facilities.

What is the legal basis for the processing of personal data?

The legal basis for processing the personal data of the Guest obtained by us is:

  • the need to undertake activities aimed at concluding the contract, conclusion and implementation of the contract for the provision of accommodation services,
  • fulfillment of the legal obligation - in the scope of documenting the service due to tax regulations;
  • our legitimate interest - in the scope of protection against claims, pursuing claims, conducting video monitoring, ensuring the highest quality of services provided, promoting your own brand in social media,
  • consent of the Guest - in the scope of marketing activities, submission of inquiries, guest satisfaction test. Consent may be withdrawn at any time. Withdrawal of consent does not affect the validity of the processing that took place prior to withdrawal of consent.

Who can receive personal data?

We provide personal data to the following categories of entities:
  • Companies providing IT services and providing IT software,
  • Companies and other subcontractors whose services the company uses to provide accommodation services,
  • Accounting firms providing accounting services,
  • Companies providing non-cash payment services to process payments,
  • Transport and taxi companies in case of transport or courier delivery by the Guest,
  • Legal firms (law offices) providing legal advisory services and legal representation of disputes,
  • Other entities cooperating with us from the tourism industry in order to perform services ordered through SH & H.

How long will we store your personal information?

Personal data obtained in connection with the concluded contract for the provision of accommodation services will be processed during the period of limitation of tax claims or civil claims of ours or guests, whichever comes later, obtained on the basis of consent for marketing purposes will be processed during the period of validity of consent for purposes marketing, acquired in connection with the video monitoring will be processed for a month from the date of fixation, and then they will be permanently removed.

What are the rights of a visitor in relation to the processing of personal data?

Each guest has the right to access personal data, rectify, delete or limit processing. In addition, each guest has the right to object to the processing. The exercise of rights is possible through the mailing or electronic contact given above in this information.

Is it possible to file a complaint regarding the processing of personal data?

Yes, every Guest has the right to lodge a complaint to the supervisory body, which is the President of the Office for Personal Data Protection in Warsaw.

Will the Smart Hotels&Hostels network transfer personal data outside the EEA?

No, we will not transfer your personal information outside of the EEA.

Is the provision of personal data a contractual or statutory requirement?

Providing personal data in the name and surname, document number, e-mail address, in the case of online reservations, contact number, is necessary to conclude a contract for the provision of accommodation services. Failure to provide personal data will make it impossible to conclude such a contract. In the remaining scope, providing additional personal data is voluntary.

Are automated decisions based on personal data, including profiling?

No. We do not make automated decisions based on personal data, including profiling.

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